OutDept
Case · Automation · 1C + CRM

AI Sales Assistant

A commercial project automating a sales department. The system pulls data from 1C over OData, enriches it with AI, updates the CRM and takes routine work off the managers.

n8n workflow architecture (only the high-level diagram is shown under NDA)
n8n workflow architecture (only the high-level diagram is shown under NDA)

What we built

  • Scheduled export of customers, orders, payments and products from 1C
  • AI enrichment: analysis, scoring, personalised recommendations
  • AI chat assistant: a natural-language question → SQL → answer
  • Reports and notifications in Slack, email and Google Sheets

Tech stack

n8n · Python · 1C OData · Bitrix24 API · PostgreSQL + pgvector · OpenAI / YandexGPT

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